Privacy Policy

Last Updated: July 2026

Introduction

Machlo Consultancy is committed to protecting your privacy and handling your personal information responsibly, transparently and in accordance with applicable data protection legislation.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry or engage with our consultancy services.

By using this website, you acknowledge the practices described in this Privacy Policy.

Who We Are

Machlo Consultancy provides consultancy, business development and strategic support services to organisations across the public, private and third sectors.

For the purposes of UK data protection legislation, Machlo Consultancy is the Data Controller responsible for your personal information.

For any privacy-related enquiries, please contact us using the details provided on our Contact page.

Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide Directly

  • Name
  • Organisation
  • Job title
  • Email address
  • Telephone number
  • Postal address (where applicable)
  • Details submitted through our contact forms
  • Information contained within emails or correspondence

Information Collected Automatically

When you visit our website we may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Website usage information through analytics cookies (where consent has been provided)

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide consultancy services
  • Arrange meetings and consultations
  • Communicate regarding projects and opportunities
  • Improve our website and user experience
  • Maintain the security of our website
  • Comply with our legal and regulatory obligations

We will only use your information where we have a lawful basis for doing so.

Our Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on one or more of the following lawful bases:

  • Your consent
  • Performance of a contract
  • Legitimate interests in operating and improving our business
  • Compliance with legal obligations

Marketing Communications

We will only send you marketing communications where:

  • You have requested information from us
  • You have provided your consent
  • We have another lawful basis to do so

You can unsubscribe from marketing communications at any time using the unsubscribe link within our emails or by contacting us directly.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Where required, we will request your consent before placing non-essential cookies on your device.

Please also refer to our Cookie Policy for further information.

Sharing Your Information

We do not sell your personal information.

We may share information with carefully selected service providers who support the operation of our business, including:

  • Website hosting providers
  • IT support providers
  • Website analytics providers
  • Professional advisers
  • Regulatory authorities where required by law

Any third parties processing personal information on our behalf are required to do so securely and only in accordance with our instructions.

Data Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Accidental loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

Although we take every reasonable precaution, no method of transmitting information over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory and contractual requirements.

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Under the UK GDPR you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request erasure of your information where appropriate
  • Restrict processing
  • Object to processing
  • Request data portability where applicable
  • Withdraw consent where processing relies upon consent

To exercise any of these rights, please contact us.

Complaints

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Further information is available from the ICO website.

Third-Party Websites

Our website may contain links to external websites.

Once you leave our website, we are not responsible for the privacy practices, content or security of third-party websites. We encourage you to read the privacy policies of any websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business activities.

The latest version will always be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact Machlo Consultancy using the details provided on our Contact page.